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Five Email Mistakes ... and How to Avoid Them

December 2009 By Ivan Levison

As any direct marketing pro knows, email can be an affordable and increasingly targetable communications tool. What's more, it can give you answers to important marketing questions super fast.

Want to test a new offer or product price-point? No sweat. Send out a split-test email blast and in no time the marketplace will tell you what to do. Another thing I really like about email is that it's very flexible. You can use it to meet all?kinds of marketing challenges. For example, you can use email to:

-Get prospects to request a White Paper? Encourage the use of your downloaded software?
-Ask for the sale after a free download?
-Cross sell your product?
-Upsell to higher-priced products?
-Generate sign-ups for an online conference?
-Garner customer testimonials

And that's just for starters.

Of course, there's a catch … you have to write your email right. That means avoiding the pitfalls that await the unwary.

Here's a list of five mistakes that I urge you to avoid making. Get all the details right and you can make emails make money for you!

Mistake #1: Using a weak "Subject" line
It doesn't matter how compelling your email offer is, or how brilliantly your message is written. If your subject line isn't working right, your email will never get opened and your campaign will be a failure.

Subject lines should be kept short. (Never exceed forty characters including spaces.) This means that every subject line must communicate extremely quickly and have a little punch. Flat or cute is bad. Examples:

BAD SUBJECT LINE: Who's minding the store? Security info.

GOOD SUBJECT LINE: Five ways to prevent store theft

GOOD SUBJECT LINE: Stop store thieves in their tracks

GOOD SUBJECT LINE: Don't let thieves steal you blind

Mistake #2: Burying your Web address
This mistake is pretty obvious but people make it all the time. They stick their hot-linked URL (to the landing page) at the end of the email and don't include one near the top of their message. Wrong.

Some folks don't want to plow through all your copy. They're ready to click through right to your site. Make it easy for them to do so!
?

Mistake #3: Failing to identify the reader's pain quickly
Don't start your email by enumerating every feature and benefit of your product. (You're not writing a data sheet!)

 

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FROM THE BOOKSTORE

Available as a PDF.<BR> <BR>A guide to prospecting, lead generation, building an Opt-in database, tracking, social media integration, deliverability, mining content and balanced creative. While email marketing has reached maturity, there’s still plenty of life in this channel — if used wisely. <BR><BR>That’s the focus of this new guide to email marketing, with articles devoted to best practices for prospecting; continuing to build and refresh your opt-in file; how social and email work together; generating relevant content; keeping your messages safe from spam filters and junk-mail folders; and more. <BR><BR>Are you searching for ways to create stronger email marketing campaigns? <BR><BR>The DirectMarketingIQ and Target Marketing editorial teams have been researching, writing and collecting expert advice from industry leaders about how to create top-notch email marketing campaigns for years. <BR><BR>We’ve compiled this information and made it easy for you to find all in one place, with our easy-to-read report – <EM>Email Marketing That Works (2nd Edition)</EM>. Email Marketing that Works (2nd Edition)

Available as a PDF.

A guide to prospecting, lead generation, building an Opt-in database, tracking, social media integration, deliverability, mining content and balanced creative. While email marketing has reached maturity, there’s still plenty of life in this channel — if used wisely.

That’s the focus of this new guide to email



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Available as a PDF<BR><BR>A guide to the science of direct response testing today, including best practices, power tests, small vs. large test, analyzing results, testing mistakes, new tricks and more.<BR> <BR>Direct marketing — regardless of the channel — is that unique combination of art and science. Direct marketing strategists are constantly striving for better response rates, open rates, conversions, cost-per-order, and life-time value. <BR><BR>And what is the tool that these strategists turn to again and again? That’s right! It’s testing. <BR><BR>In direct marketing, there are plenty of elements to test — from subject lines, premiums, envelope sizes, list selects, pricing, the placement of the shopping cart on the web page ... the choices seem endless. <BR><I><BR>Secrets of Direct Marketing Testing </I>is your personal BRAIN TRUST of testing strategies that you can start to put to use today. <BR><BR>In this guide, you’ll find everything you need to learn — the why, what, when and how-to of testing. From testing structure to basic principles, and from test ideas to mistakes to avoid, you’ll get a crash course in coding, tracking, reading and applying test results. <BR><BR>You’ll learn about: <BR>• Simple copy tests that drive response <BR>• Fine-tuning your offer <BR>• Web and Email testing <BR>• Offer tests <BR>• How to make sure you’re getting reliable results <BR>• Retesting and rolling out your findings <BR>• Plus the Rules that you should test now — or ignore at your own peril! <BR><BR>Are you are searching for ways to raise response, save on your promotion costs, drive down your cost-per-order and extend the lifetime value of your customers? The DirectMarketingIQ and Target Marketing editorial teams have been researching, writing and collecting expert advice from industry leaders about the how-tos of testing for years. <BR><BR>We’ve compiled this information and made it easy for you to find all in one place with our easy-to-read report – <EM>Secrets of Direct Marketing Testing</EM>. Secrets of Direct Marketing Testing

Available as a PDF

A guide to the science of direct response testing today, including best practices, power tests, small vs. large test, analyzing results, testing mistakes, new tricks and more.

Direct marketing — regardless of the channel — is that unique combination of art and science. Direct marketing strategists are constantly striving



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